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History of OpEx and CI


How does the philosophy of Operational Excellence tie in with the many Management and Continuous Improvement methodologies used in many organizations?


Historically, organizations have created value using different management styles, optimization methodologies, principles of improvement, and through any other means available. The idea is generally to maximize investment.

Contrary to the tendency of adopting and focusing on only one or two methodologies, Operational Excellence" is the strategy being pursued in many progressive companies -- being more of a loosely-knit conglomerate of earlier individual focus areas.

A company focused on "Operational Excellence" as their Continuous Improvement strategy will turn to tools and methods from whichever previously defined methodology or framework applies. A successful OpEx Team will understand and use a combination of disciplines -- drawing on the best tools they can apply in any given situation: Lean, Six Sigma, Lean Six Sigma, Theory of Constraints, Toyota Production System, etc.



High-level historical timeline of various management and improvement strategies:

Strategy 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2020
1911 - Scientific Management Theory
            Frederick W. Taylor
                           
1913 - Assembly Line Production System
            Henry Ford
                           
1916 - Bureaucratic Management Theory
            Henri Fayol/Max Weber
                           
1933 - Behavioral Managment Perspective
            Hugo Munsterberg/Elton Mayo
                           
1943 - Heirarchy of Needs Theory
            Abraham Maslow
                           
1948 - Toyota Production System
            Taiichi Ohno/Eiji Toyoda
                           
1949 - Kaizen
            Japanese Business Leaders
                           
1951 - Sociotechnical Systems Theory
            Eric Trist/Fred Emery
                           
1954 - Leadership/Management by Objectives
            Peter Drucker
                           
1960 - Theory X and Theory Y
            Douglas McGregor
                           
1964 - Managerial Grid Model
            Robert R. Blake/Jane S. Mouton
                           
1965 - Drive Theory
            Robert Zajonc
                           
1968 - Motivator-Hygiene Theory
            Frederick Herzberg
                           
1980 - Action Learning
            Reginald W. Revans
                           
1982 - In Search of Excellence
            John Larson/Tom Peters
                           
1986 - Six Sigma
            Bill Smith
                           
1988 - Lean Manufacturing
            James P. Womak/Daniel T. Jones
                           
1990 - Learning Organization
            Peter Senge
                           
2001 - Lean Six Sigma
            Barbara Wheat/Chuck Mills/Mike Carnell
                           
2006 - Human Performance Technology
            Thomas F. Gilbert
                           
2012 - Business Process Management
            Theodore Panagacos
                           
2014 - Operational Excellence
            Iris Tsidon/Maya Gal/Shingo Institute
                           



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