Historically, organizations have created value using different management styles, optimization methodologies, principles of improvement, and through any other means available. The idea is generally to maximize investment.
Contrary to the tendency of adopting and focusing on only one or two methodologies, Operational Excellence" is the strategy being pursued in many progressive companies -- being more of a loosely-knit conglomerate of earlier individual focus areas.
A company focused on "Operational Excellence" as their Continuous Improvement strategy will turn to tools and methods from whichever previously defined methodology or framework applies. A successful OpEx Team will understand and use a combination of disciplines -- drawing on the best tools they can apply in any given situation: Lean, Six Sigma, Lean Six Sigma, Theory of Constraints, Toyota Production System, etc.
High-level historical timeline of various management and improvement strategies:
Strategy |
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2020 |
1911 - Scientific Management Theory Frederick W. Taylor |
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1913 - Assembly Line Production System Henry Ford |
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1916 - Bureaucratic Management Theory Henri Fayol/Max Weber |
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1933 - Behavioral Managment Perspective Hugo Munsterberg/Elton Mayo |
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1943 - Heirarchy of Needs Theory Abraham Maslow |
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1948 - Toyota Production System Taiichi Ohno/Eiji Toyoda |
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1949 - Kaizen Japanese Business Leaders |
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1951 - Sociotechnical Systems Theory Eric Trist/Fred Emery |
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1954 - Leadership/Management by Objectives Peter Drucker |
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1960 - Theory X and Theory Y Douglas McGregor |
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1964 - Managerial Grid Model Robert R. Blake/Jane S. Mouton |
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1965 - Drive Theory Robert Zajonc |
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1968 - Motivator-Hygiene Theory Frederick Herzberg |
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1980 - Action Learning Reginald W. Revans |
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1982 - In Search of Excellence John Larson/Tom Peters |
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1986 - Six Sigma Bill Smith |
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1988 - Lean Manufacturing James P. Womak/Daniel T. Jones |
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1990 - Learning Organization Peter Senge |
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2001 - Lean Six Sigma Barbara Wheat/Chuck Mills/Mike Carnell |
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2006 - Human Performance Technology Thomas F. Gilbert |
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2012 - Business Process Management Theodore Panagacos |
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2014 - Operational Excellence Iris Tsidon/Maya Gal/Shingo Institute |
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